Delivery Charges
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Free UK Delivery on your 1st order
Ordering for the first time with Green People?
You will automatically get free delivery!
Please note: Applies to UK mainland addresses only
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We can deliver to your home address, work address or any other
address you specify, e.g. if you are buying a gift for someone and wish it to be
sent directly to them.
On your first order, we offer free delivery (mainland UK accounts
with mainland UK delivery addresses only). Thereafter, delivery charges are set
as the following:
DELIVERY CHARGES AND METHODS - UK MAINLAND & ISLE OF WIGHT
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Net Order Value
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UK Mainland Charge
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Delivery Method
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Under £40
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£2.50
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Royal Mail - First Class
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£40 - £100
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£4.75
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Courier - Needs to be signed for
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more than £100
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Free
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Courier - Needs to be signed for
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In general orders are dispatched on the day after they are received, however at
busy times this may not be possible. Please therefore allow us 1-3 working days
to receive your package. IF YOUR ORDER IS URGENT please call us on 01403 740350
and we will mark it as a priority.
If your order is going with a Courier (over £40) delivery will be between 8:30am-5:30pm.
Please leave instructions if you want it left safe (or with a neighbour). Where
such a request is made, Green People cannot accept responsibility for any loss of
or damage to the delivery. If you require it to be delivered before a certain time,
please call or contact us - there will be an additional charge for this service.
DELIVERY CHARGES AND METHODS - OVERSEAS
Orders to overseas locations are subject to delivery charges as set out in the following
table:
|
Order Value(inc postage) |
UK offshore islands & N.I
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Europe
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Rest of the World
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less than £39.99
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£2.50
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£7
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£12
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£40 - £79.99
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£5.00
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£15
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£25
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£80 - £119.99
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£10.00
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£25
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£35
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£120 - £199.99
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£15.00
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£30
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£50
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For orders over £200, please contact us as we will need
to calculate the postage cost depending on the weight of your parcel to cover our
costs.
Please note that because of their higher value and an increase in parcels going
missing in transit, all overseas orders with a net value of over £40 will now be
sent using a tracked delivery system. The delivery charges shown above include the
increased costs of using this service.
Please note: We do not accept responsibility for non-delivery
of orders when delivered to addresses outside of the European Community.
WHY DO WE CHARGE MORE TO UK OFFSHORE ISLANDS AND N.I.?
We use Royal Mail Recorded Delivery service for our UK offshore customers, which
insures parcels and allows an element of tracking. This costs much less than a courier
to Northern Ireland but more than UK mainland deliveries (which are sent with CityLink)
hence the difference in charges.
We do not make any profit on our delivery charges and review them every 3 months
to keep them fair for our customers.
If you do not wish to pay postage, please call our customer care team on 01403 740350
to see if a shop sells our products in your area.
TAXATION ON ORDERS DELIVERED OUTSIDE OF EUROPE
Recipients of orders sent to destinations outside the EEC (including the Channel
Islands) are responsible for any local taxes that are due on the goods.
UK purchase tax (VAT) is not charged on such orders. VAT is deducted at the Checkout
stage of ordering - after the delivery country has been specified.
BFPO ADDRESSES
The formats allowed are “BFPO NNN” where NNN is 1-3 numeric digits.